Today's calling, campaigns and what the AI knows
Campaigns
No campaigns yet.
Start with “New campaign”: upload the Excel of numbers, write what the AI says, and start.
Recent activity
Nothing yet.
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Campaigns
Call a list of numbers and let the AI talk with each person
📞
No campaigns yet
Make one in 4 easy steps.
| Campaign | Status | Progress | Numbers | Picked up | Made | |
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TEST
AI talks |
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Upload the numbers
Excel (.xlsx) or CSV. One number per row. A column called “Name” is used too, if there is one. Repeated and wrong numbers are taken out for you.
Number list check
Download the bad rowsRows in the file
Good numbers
Repeats taken out
Not usable
Some rows that could not be used (a Nepali mobile number has 10 digits and starts with 98, 97 or 96):
What the AI says
The AI speaks first, then talks naturally. It answers questions from the Knowledge Base and FAQs.
Keep it to one short sentence. A long greeting makes people hang up.
Write it like you would brief a new staff member: the offer, what to ask, and when to end the call.
Calling rules
When to call and how many times to try each number. Nepal time.
How many phone lines are used at once. Your phone line decides the safe number.
If a person does not pick up, call again later.
Check and start
- Name
- Numbers
- AI greeting
- Calling hours
- Lines and tries
🤖 TEST
Numbers
Calls made
Picked up
Finished, not reached
Not called yet
Upload the number list to start (Edit → step 2).
Latest calls
liveNo calls yet.
| Number | Try | Result | Time | When |
|---|---|---|---|---|
Setup
AI greeting
Calling hours
Lines and tries
Reports
One report for each campaign: who picked up, what they said, the best times to call, and every number
📊
No reports yet
A report appears here as soon as a campaign starts calling.
At a glance
whole campaignReach
Where every number ended up
Final result after all tries · share of all numbers
From dial to a conversation
How many got to each stage · share of all numbers
The conversations
What people said
The AI's note after each conversation
Pick-up rate by time of day
Share of calls answered in each hour · Nepal time
Follow-up list
Nobody asked for a follow-up yet.
| Number | Wants | What they said | Called |
|---|---|---|---|
Sample conversations
interested people firstDay by day
every call, including later triesNo calls yet.
| Day | Calling time | Calls | Picked up | Talked | Hung up early | No answer | Not reachable | Later tries |
|---|---|---|---|---|---|---|---|---|
Mobile networks · what worked, and what to improve
Picked up, by network
Share of that network's numbers
What this means
For the next campaign
Call explorer
every number on the listShowing – of numbers. Click a row to see the calls.
| Number | Result | Network | Tries | Talked | Last call |
|---|---|---|---|---|---|
Loading the report…
Knowledge Base
What the AI knows about CG NET: plans, prices, areas, offices. Every change reaches the AI straight away.
Ask the AI (test)
Type a question a customer might ask. The answer comes only from the Knowledge Base and FAQs.
🤖 AI answer
The AI answer test needs an AI key (set on the server). Below are the entries the AI would use for this question.
🧠
Nothing here yet
Add CG NET's internet plans, prices, coverage areas, installation steps, office addresses and hours.
FAQs
Questions customers ask, with the answer the AI should give. Every change reaches the AI straight away.
💬
No FAQs yet
Add them one by one, or import many at once from Excel (column A = question, column B = answer).
Settings
This goes into the AI's knowledge too.
Phone line
Test mode. No real calls are made. Campaigns act out calls with made-up results so staff can practise and see reports. The real phone line is connected when the server and phone number are ready.
Real phone line. Campaigns call real people.
Defaults for new campaigns
Never more calls than this at the same time, even when two campaigns run together.
Connection key for the phone AI
TalkC uses this key on the server so the phone AI reads the latest knowledge. Keep it secret.
Staff logins
| User | Role | Last login | |
|---|---|---|---|
Staff can manage knowledge, FAQs, campaigns and see reports. Admin can also change settings and staff logins.
| When | Who | What |
|---|---|---|